Q. Why didn't I receive a welcome to Partridges Hadleigh or order status email?
A. There is a very strong chance that you did receive any or all of our emails but they have been directed to your "Spam" folder by mistake. We have narrowed down this problem to those customers using Hotmail email accounts. If you are one of the unlucky few that has been delt this problem, please add us to your email address book or at least find our email and change its status to: "This Is Not Spam". For those of you who are a whizz with computers, we would appreciate a copy of the source header to all emails from us that your computer deemed suitable only for the spam folder. Please email, just the source header to firstname.lastname@example.org This may just help us win the war over lost emails.